How Great Companies Become Great -- Three Leaders Share Unique Practices

What makes a great company great? It’s often a blend of unique practices that drive the triangle of growing a strong culture, positively impacting the customer experience, and delivering solid financial performance. In search of such practices, I moderated a discussion of three leaders representing hospitality, financial services and technology: Simon Cooper, President of Marriott Asia and formerly President of The Ritz-Carlton Hotel Company, and recent recipient of ‘Corporate Hotelier of t...